Hager’s unwavering commitment to the safety of the Australian public, has meant they have issued a recall of its Mono RCBO series. A defect, which came to light recently, has the potential to cause electric shocks. This has prompted the company to take swift action in the interest of their consumers and stakeholders.

Which Models Are Affected? The models under this recall hail from the well-regarded Mono series, specifically: AD310T, AD316T, AD320T, and AD325T. If you’ve purchased or had any of these models installed between July 2010 and August 2012 within Australian territories, it is of utmost importance to seek an immediate replacement.

• AD310T
• AD316T
• AD320T
• AD325T

Unsure About Your Device? For those who might be unsure or in doubt regarding their installed devices, don’t hesitate. Reach out to the trusted team at Landmark Electrical on 0405 091 456. They’re geared up to offer guidance and clarification during this time.

Hager B&R is renowned for their robust product quality assurance mechanisms. They take immense pride in ensuring every item that reaches the market has endured stringent and comprehensive quality checks. This proactive recall, stemming from a minor oversight that might affect only about 0.15% of their products, reinforces Hager’s dedication to consumer safety and trust.

Understanding RCBOs: For those unfamiliar, an RCBO – frequently termed as the safety switch – plays a pivotal role in power circuit and lighting switchboards. It acts as a dual-circuit breaker, designed meticulously to safeguard users by promptly interrupting circuits during any detected imbalances or overloads. It is this very feature that underscores the importance of this recall.

Attention Contractors: If you’re a contractor who has engaged with the purchase or installation of the Mono RCBO, your prompt and informed action is invaluable. We urge you to:

1. Cease any further installations of the said product immediately.
2. Diligently retrace and review all installations undertaken since July 2010.
3. For each unit, ensure a close inspection of the reference number.
4. If in doubt or in need of detailed information, make it a point to connect directly with the dedicated Hager recall hotline or peruse the comprehensive guidelines provided on the official Hager website.

Identification of Affected Products: Look out for these specific product codes:

• HAGAD310T: 1 module RCBO 10A 30mA
• HAGAD316T: 1 module RCBO 16A 30mA
• HAGAD320T: 1 module RCBO 20A 30mA
• HAGAD325T: 1 module RCBO 25A 30mA

For Our Valued Customers: The safety of your homes and businesses is paramount to both Hager and us. If you’ve installed or encountered a Mono RCBO device, please inspect its product reference for verification. Partner with a certified electrical contractor, preferably Landmark Electrical, to ensure accurate identification. If your RCBO is identified as part of the affected batch, please contact your installation contractor posthaste. As a gesture of goodwill, Mr Switch is offering a special discounted replacement rate to affected consumers.

A Comprehensive Guide to Identifying Recalled RCBOs: This recall pertains solely to single module RCBOs bearing the reference numbers AD310T, AD316T, AD320T, or AD325T. It is crucial to note that no other product from the vast Hager B&R lineup is impacted by this particular recall. For the sake of precision and safety, it is highly advised to collaborate with a licensed and well-versed electrician, such as the experts at Landmark Electrical, for foolproof identification.

Any Queries? Your peace of mind is our top priority. Should you have questions, concerns, or require assistance, reach out to us without delay at 0405 091 456 or via the online electrical booking form.